Is Atlantic Union online Banking not working? Atlantic Union Bank app not working? The Atlantic Union Bank has long been the top online Banking app, allowing you to access your Atlantic Union Bank account, check balances, transfer funds, pay bills, and make deposits on your mobile anytime, anywhere.
Whatsmore, its intuitive interface makes finding what you want easy. But, what if the app or site fails to work?
However, lately, there are many people who have reported issues with the Atlantic Union Bank app. And because the issue has been around for so long, they are unable to access their account and do other activities.
In this article, we’ve discussed the most common problems with the Atlantic Union Bank app and will take a look at how to troubleshoot those problems, whether you’re a new user or have trouble with the app lately.
Apart from the fixes, this post also includes the reasons why the Atlantic Union Bank app maybe not work on your phone, so you won’t make the same mistakes again, which should help you prevent running into the issue again.
To fix the issue, all you need to do is recognize the exact issue you are experiencing with this online Banking app before you start debugging it.
Atlantic Union Bank app is not opening, loading slowly, or the server is down? How to fix it.
If your Atlantic Union Bank app is not working, there could be a few reasons. Maybe the server is down or maybe the app is loading slowly due to a faulty internet connection.
Here are a few things you can try to fix the problem:
Start by checking whether your device is compatible with Atlantic Union Bank mobile software. The app requires iOS 13.0 or later to run.
If your iPhone, iPad, or iPod touch has an operating system lower than the one required, you will not be able to run the app.
Fix1# Restart your phone and app:
Sometimes restarting your phone and the app solves all minor problems. To do so, close your Atlantic Union Bank app, turn off your phone and leave it off for 10 seconds before turning it back ON. Then open the app again and see if that fixes it.
For the best results, close all other open apps running in the background before opening the Atlantic Union Bank again.
Fix2# Check your internet connection:
Having trouble browsing the site or app? Make sure you have a strong internet connection, and that it is not malfunctioning.
Ensure that your Wi-Fi is turned ON and has a good signal, or if you are using Cellular data, that it isn’t running out of data. If you have doubts that your internet connection is malfunctioning, try the following to fix it;
- (If connected to Wi-Fi) Shut down your Wi-Fi router, wait 10 seconds and then turn it back ON.
- There is probably a problem with your Wi-Fi connection, try connecting to another Wi-Fi connection.
- (If connected to Cellular Data) Turn off your Cellular data, wait 10 seconds and then turn it back ON.
Note: You may also need to adjust the settings of your network provider if they’re too strict and don’t allow connections from third-party devices such as iPhones/iPads/iPod Touches etc., in order for the app to work properly.
Fix3# Reset Network Settings:
If you are connected to another Wi-Fi network and you still cannot access the Atlantic Union Bank app, you should reset your network settings to ensure that there is no network issue preventing the Bank app from loading.
This will clear out any network settings that could be causing the problem.
To do this;
- Open Settings.
- Tap General.
- Tap Reset.
- Tap “Reset Network Settings.”
- In order to confirm this action, you’ll need to enter the passcode. Once completed, reconnect to a known Wi-Fi or cellular provider.
Fix4# Turn ON Background App Refresh:
Apps that are running in the background will be updated if background app refresh is enabled, even if they are closed or not in use.
Turning on background app refresh will greatly enhance performance while also preserving battery life. Turn ON the Background app refresh by following these steps:
- Open Settings.
- Tap General.
- Tap the Background App Refresh button and make sure it’s green (and not white) on your screen.
Fix5# Clear App Caches:
If none of the above four suggestions work, there might be something wrong with your Atlantic Union Bank app cache.
Clearing the app cache will get rid of any problematic and unnecessary corrupted files saved within the app, freeing up space and enabling the app to run more quickly. To clear the app cache, follow these steps:
- Open “Settings.”
- Select “General.”
- Tap “iPhone Storage.”
- Then tap OFFLOAD App Caches.
- After that, open the app once more to see if the problem still exists.
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Fix6# Sync Time and Date settings:
If you have entered the incorrect date and time on your phone, the app may not load properly. To fix this, go to your device’s Settings app and check that you have set up the correct time and date.
Fix7# Delete and Reinstall the app:
If still you are having trouble with the Atlantic Union Bank app, probably it might have become corrupted after the iOS upgrade; try deleting and reinstalling it to see if that resolves your problem. To do so, follow the directions given below:
- Firstly, close the Bank app entirely.
- Now, go to the home screen, tap, and hold Atlantic Union Bank until you find an X icon.
- To delete, tap the X icon and confirm the deletion.
- Now go to the app store or Google play store and search for the Atlantic Union Bank app.
- To download it to your phone, tap the Download button.
- Open the app once it has been downloaded to check whether there are any issues.
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Fix8# Check if the site is down.
If the website is down that means that the app won’t load either. To check if the site is still up or down, you can visit an online website like DownDetector which checks a variety of different sites for errors.
All you have to do is type the URL into the search bar and it will tell you whether or not it is down. If it says that the site is down, try again later.
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There could be a few reasons why the Atlantic Union Bank app isn’t working for you. Here are a few things you can try:
Fix1# Review login credentials:
Sometimes, in hurry; we may enter the incorrect username and password, which troubles us to sign into the program. Make sure you are entering the right login credentials and there are no typos.
Fix2# Check your internet connection:
The most common cause of app login errors is a bad internet connection. In order to speed up your experience with the Atlantic Union Bank app and reduce internet interruptions while using it, make sure you have a strong and fast internet connection.
To determine whether your internet connection is slow, try loading a page on your browser. Your internet connection is unstable if it takes more than five seconds.
If you’re sure that your internet connection is malfunctioning, try the following to fix it:
- (If you’re using Wi-Fi) We recommend resetting your modem and router to see if that resolves the issue.
- If you’re using Cellular Data, try turning it OFF and ON to see if it helps.
- If that doesn’t work, try turning ON and OFF Airplane mode.
Fix3# Clear App Caches:
When you use an app for too long without updating or refreshing it, the information stored in its cache may cause log-in and other account-related errors. Here is how to clear the app cache on your iPhone to fix the issue;
- Open Settings.
- Select General.
- Scroll down until you find “iPhone Storage.”
- Find Atlantic Union Bank and tap on it.
- To clear caches, tap OFFLOAD App.
- Once you press the OFFLOAD app button, the app will be deleted. You don’t need to worry about it because the program will back up all of your crucial info when you reinstall it.
Fix4# Restart Content & Privacy settings:
Some apps won’t function properly unless you provide them access to your personal data. By heading to the Settings menu on your iPhone, you can try restarting the Content & Privacy settings.
How to:
On iOS:
- Open Settings.
- Then, select Screentime.
- Tap on “Content & Privacy Restrictions.”
- Use the toggle to turn it OFF and ON again.
Fix5# Try Restarting Location Services:
If you use the Atlantic Union Bank app when you’re on the go in a contrast to at home, for a number of reasons, your location is required. Therefore, the app might not log in until you enable location services for the Atlantic Union Bank app.
How to:
On iOS:
- Open Settings.
- Tap Privacy.
- Tap “Location Services.”
- Turn ON “Location Services” if it is not enabled already.
- Scroll down to find the Atlantic Bank app.
- Tap the app once again, simply select “Always” or “While Using the App.”
Fix6# Try disabling Content blocking Extensions & settings:
Content blocking extensions or settings are things that block Ads and trackers, but they can also interfere with the functioning of apps and websites. Check to see whether the problem is resolved by turning off any content blocking extensions or settings you may have enabled. Follow these steps;
- Firstly, tap Settings.
- Scroll down and select Safari.
- Select General.
- Then Content Blockers.
- Disable blockers listed as On or Enabled.
- Now, go back to General settings
- Then select Extensions.
- You can disable each extension by using the toggle next to it.
Fix7# Factory Reset your phone:
Factory resetting is a helpful step when trying to fix bugs in apps.
This allows you to set up a new operating system by erasing all data from your device, including all settings that you have previously set up on your phone.
By performing the factory reset on your iOS device, you may essentially start over and try setting it up again.
Since the procedure erases all the saved data, so be sure to back up the device to iCloud before carrying out the procedure. Your photos and videos will be backed up in this way, and you can restore them whenever you choose. To factory reset your phone, follow these steps;
- From the Home Screen, tap Settings.
- Tap General.
- Tap Reset.
- Tap “Erase all content and settings.”
- Wait for your phone to reboot.
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Atlantic Union Bank app keeps crashing/freezing or shows a blank/white/ blank screen error?
Your app can crash or display a white, blank, or black screen error for many different reasons.
Here are a few things you can try to fix this issue:
Fix1# Force-quit the Atlantic Union Bank and other background running apps;
If the Atlantic Union Bank app has been open for quite a while, it may crash frequently or get stuck on a white, black, or blank screen. Apart from that, one of the buggy apps running in the background may also interfere with the functioning of the app that you are trying to use.
So, close Atlantic Union Bank and any other background-running applications to fix this. To do so, follow the steps given below:
On iOS:
- Double-click the Home button at the bottom of your iPhone to access the list of recently Used Apps.
- Swipe your finger right to left or vice versa to find Atlantic Union Bank.
- Then, swipe up on the app’s preview from the bottom of your phone’s screen to the upside (the opposite direction from which you would scroll) to close.
- Similarly, you can close all other programs.
Fix2# Check your internet connection:
You can check the internet connection by opening the other apps to see if they work without interruption.
Your internet connection is to blame if you find that other apps are experiencing the same issue. The issue can be fixed by restarting your device or connecting to some other Wi-Fi network.
Fix3# Clear app caches:
If you haven’t already, try deleting your app’s cache files because corrupted app cache files may be a major reason for your app’s crash;
How to:
- Go to Settings and choose General.
- Tap “iPhone Storage.”
- Next, choose “Atlantic Union Bank” from the storage.
- After selecting the OFFLOAD app option, confirm your choice.
Fix4# Update OS;
We advise updating your iOS to the most recent version if none of these fixes have helped. One of the major reasons why an app may crash or show a white, blank, or black screen is that your device’s operating system has become outdated which is why it is causing the problem.
The issue can be resolved by downloading the most recent version of iOS.
How to update your OS, follow these steps:
- Open the “Settings” on your iPhone/iPad/iPod Touch.
- Choose “General.”
- Select “Software Update.”
- Select for “Automatic Updates.”
- Enable the “iOS Updates download.”
- After that, enable “Install iOS Update.”
Fix5# Delete and reinstall the Atlantic Union Bank:
There’s a possibility that the OS update corrupted the installed apps on your phone; this might have happened with Atlantic Union Bank.
By removing the current version of the app and installing its latest version, this problem can be resolved.
- To do this, go to your device’s home screen and press and hold the Atlantic Union Bank app icon until it begins to shake.
- Next, delete the application by clicking the X that appears on top of it.
- After that, search the Atlantic Union Bank app in the app store and download it once more.
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Having a problem installing or updating Atlantic Union Bank?
There could be a number of reasons why you’re having problems installing or upgrading Atlantic Union Bank.
Make sure your device is running iOS 13.0 or later because you won’t be able to upgrade or download the app if it is running an older version of the operating system.
If you satisfy this condition, implement the fixes listed below:
Fix#1 Check your internet connection: You can’t download or update Atlantic Union Bank if your internet connection isn’t fast and reliable. Before proceeding, make sure the wifi signal is strong to get the best browsing experience with the Atlantic Bank app.
Fix#2 Restart your device: Restarting your device may help resolve any issues that are hindering the installation or upgrade of Atlantic Union Bank on your device. So, before continuing to the next step below, try soft restarting your phone.
Fix3# Remove apps one by one:
It’s sometimes possible to fix a problem by uninstalling other programs if an app crashes during installation; this approach is known as fixing by uninstalling. Games are a good place to start until you figure out which app is the problem.
Fix4: Check that there is enough space on your device:
Atlantic Union Bank cannot be installed unless your device has at least 1GB of free space.
If there isn’t enough free space after the initial requirements are met, you won’t be able to install or update Atlantic Union Bank because the app needs roughly 1GB of space for itself.
Delete applications, music and video files, documents, and photos to make space in your device.
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How to fix Atlantic Union Banking online not working on Chrome or other browsers?
There are a few things you can try if Atlantic Union Bank is not working on Chrome or another browser; they are:
- Restart your device.
- Make sure you are connected to a fast and stable internet connection or try connecting to another Wi-Fi network.
- Clear browsing data, such as history, caches, and cookies
- On Chrome- Three-line icon at the top right corner> History>Clear browsing data>Clear Data.
- Open in Incognito Mode. [On Chrome: Three-line icon>Open in Incognito Window.
- Use another browser or device.
- Check if your site is down using sites like Downdetector or Website Planet. If the website is actually down, your only option is to try again later.
Contact Support:
Contacting customer service is your last option if Atlantic Union Bank’s problems don’t seem to be getting better.
Use the application’s chat feature to communicate with Atlantic Union Bank customer service if you need assistance. They can assist in resolving the problem.
You can also contact them by phone at 800-990-4828, 01 2716816, or 07007007000, or by email at customerservice@www.unionbankng.com.
Please visit their help center page to get solutions to frequently asked questions regarding Atlantic Union Bank’s services if none of the customer support agents can assist you.
Conclusion:
These instructions should assist you in resolving the problem with the Atlantic Union Bank app not working.
As always, if these instructions don’t help, we’d appreciate hearing from you via our Facebook page or the comment section below. To assist you with your inquiry, we’ll be pleased too!
