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Why is Dave App not working? [17 Fixes]

If your Dave cash advance app is not working, you are not alone. Actually, some users have reported trouble with this Cash advance service recently, which can leave you in a tough spot if you’re trying to transfer or get money fast and your Dave cash advance app isn’t working.

Dave not working

What should you do if this happens? Fortunately, there are steps you can take that can help you solve your problem and get your money on time. But, before you get there, you should understand what is Dave and why it isn’t working properly.

We have also discussed the frequently asked questions at the end of this post, so make sure to look at them as well.

What is Dave mobile app?

The Dave cash advance mobile service empowers you to manage and improve your finances from anywhere, anytime. 

With just a few taps, you can get your paycheck two days earlier and a cash advance of up to $250 with no interest or credit checks. 

It helps you build credit simply by paying your rent and other payments on time.

Whatsmore, it also includes a number of tools to help you find ways to earn money.

Why is Dave not working?

There could be several reasons why your Dave is not working, such as a bad internet connection, a poor phone signal, a malfunctioning device, a corrupted cache saved, an outdated app or device’s operating system, and more. It is also possible that you have reached your limit for cash advances and among other things.  

How to fix Dave not working problem?

Whatever the reason or problems with your Dave app. If your Dave app is crashing or freezing, not loading or opening properly, displaying a white/black or blank screen error, having trouble login in due to an account-related error, or experiencing any other type of Dave not working issue, the solutions mentioned in this article can help you fix all types of issues. So, without further ado, let us get started.

Fix1# Check Compatibility:

Dave supports iOS 12.0 or later. So, make sure your device is running on iOS 12.0 to use this cash advance program.

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Fix2# Dave not connecting to Bank?

Check that you have entered the correct login credentials, i.e. username and password. 

You can verify your username and password using an external bank’s app.

If your username and password are correct, try disconnecting and connecting to your bank account. Here is how to do that:

  • Open the profile option in the app.
  • Now tap Linked Banks and Card.
  • Then, tap Change.
  • Select Change bank
  • Use the same login information you use to sign in to your Bank.
  • Complete the security verification by answering a few questions; Dave verifies using micro-deposits.

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Fix3# Restart your device:

Well, it doesn’t work every time. But, restarting your phone is a good troubleshooting step to take if you’re having problems with any application. In fact, it’s a good idea to reboot your phone every now and then anyway. It clears out memory and makes sure everything is running smoothly. So, turn off your phone and wait for at least 30 seconds before turning it back on. 

Fix4# Log out and log in:

Logging out and back in, similar to restarting your phone, is a common troubleshooting step that generally resolves minor issues. If you are unable to use a feature of the app, such as buttons or menus that are not responding, you must try it.

This will refresh your account session on your device, enhancing the program’s efficiency and performance. So just give it a shot before moving on to the other fixes.

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Fix5# Check if the site is down?

Before you try anything else, check that whether your cash advance app is down. A good way to do that is by checking their Twitter or Facebook page where you can see messages about the site being down or not.

The foremost thing that we do when our site goes down that you can also do is visit sites like Downdetector or Website Planet and input the site’s domain name. The platform clarifies in seconds whether the site is down.

If it is down, it could be due to several reasons, such as server outage, server error, or maintenance being done on the site. That’s why you won’t be able to access it as of now until the issue is resolved. The only thing you can do in this situation is waiting for some time and try again later.

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Fix6# Force Quit Dave and other background running apps:

Force quitting an app is a way to end an unresponsive or frozen program. It’s not guaranteed to work, but it can help you troubleshoot problems.

How to:

  • Open the app switcher on your iPhone or iPad, then slide right or left to find Dave.
  • Now, swipe up the preview from the bottom to the center of the screen to close it.
  • Close all other running apps to improve device efficiency and remove any other malfunctioning active apps that may be interfering with Dave’s functioning.

Fix7# Check internet connection?

If your Dave app is not loading or is running too slowly, or you can’t log in, it may be because of a problem with your internet connection. The best way to check if there’s an issue with your connection is to run a speed test on Google. 

This will give you an idea of how fast your internet speed actually is and let you know if there are any issues that need to be addressed.

The internet speed of 25 MBPS is considered too normal to run an app. So, make sure your internet speed is at least that fast. If it turns out that everything checks out fine or if it shows that your internet connection is fast, then it’s time to move on to other steps.

If it shows your internet connection is too slow or there is a problem with your internet connection, try the following steps:

  • If you are using cellular data, turn it off and on again.
  • Try turning on and off airplane mode.
  • If you are using a Wi-Fi connection, try disconnecting and reconnecting it.
  • Reset the Wi-Fi settings.
  • Turn off and on your modem or router.
  • Also, ensure that all modem and router cables are correctly attached.

Fix8# Reset Network Settings:

Sometimes, internet connection errors occur due to incorrect network settings on your phone or tablet. It’s best to reset your device’s network settings to start from scratch. It’s not always necessary, but if you’re having trouble loading content from the Dave Cash Advance App, it might be worth a shot. 

How to:

On iOS:

  1. Go to settings.
  2. Tap General.
  3. Then select the Transfer or Reset option.
  4. Tap Reset.
  5. Lastly, tap Reset Network Settings.

On Android:

  • Find and select Settings.
  • Select System, then Advanced.
  • Now, select Reset options, followed by Reset network settings.
  • Finally, select Reset Settings.

Fix9# Update OS:

If your smartphone is running an outdated OS version, it may affect the functioning of your Dave app and cause it to malfunction. So, updating your device’s OS is one of the most commonly used troubleshooting steps to fix issues with an app. Here is how to do that:

On iOS: 

  1. Go to Settings.
  2. Tap General.
  3. Then tap Software Update
  4. Choose one from the two of the options available. Then tap Install Now.

On Android:

  1. Go to Settings.
  2. Scroll down to the bottom, tap System, and System Update.
  3. Once done, it will show you your update status. 
  4. Follow the steps shown on the screen.

Fix10# Clear App cache:

Well, it’s not a quick fix, but it’s an easy one. Most apps use your device’s cache to store information about how you use that app and how you interact with it. It is possible that there is a corrupted app cache saved on your device which might be malfunctioning the Dave.

The idea is that if you clear your cache, you can get back to using an app as if it were brand new.

How to:

On iOS:

  • Go to Settings.
  • Then tap General.
  • Choose Storage & iCloud Usage.
  • Tap on Manage Storage.
  • From there, select Dave and tap on Clear Cache.
  • This will wipe out any cached data for that specific application—and may solve whatever issue you were having with it.

On Android:

  1. Open the Settings on your device.
  2. Select the Apps Menu.
  3. Now select Installed Applications.
  4. Find the Dave to clear caches.
  5. Tap the Storage Tab.
  6. Lastly, hit Clear Storage/Clear Data.

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Fix11# Update App:

The majority of users have reported that their issues with the Dave Cash Advance App were fixed when they updated it. Sometimes, the OS update on your device corrupts the apps installed on it. 

It is more likely that your Dave app is corrupted for the same reason. To fix this issue, you need to update your app as the updates bring bug fixes and allow you to access the newly added features. 

Here is how to delete and update this cash advance app on iOS:

  • Go to your home screen and find Dave.
  • Long press the Dave until it starts to jiggle and a control panel appears. 
  • Then, tap the Delete or Remove option.
  • Again, tap Remove to confirm the action.
  • Now, go to the Google paystore or apple store to download Dave’s most recent version.

Fix12# Factory Reset your phone:

If none of the above fixes work, then it is more likely that your device has some bugs or that you have set up the wrong settings earlier that are stopping Dave from functioning the way it should. Resetting your phone’s factory settings restores it to its original state, wiping all previously saved data and settings. 

How to factory reset:

On iOS:

Go to Settings.
Tap General.
Tap “Transfer” or “Reset iPhone.”
Lastly, tap Erase All Content and Settings.

On Android:

  • Go to Apps.
  • Tap Settings.
  • Tap the Backup and Reset option.
  • Tap “Factory data reset.”
  • Select “Reset Device” and tap “Erase Everything.”

Fix13# Check your device’s space:

Your device requires enough space to function properly. If your device does not have sufficient space, it influences the functioning of your device’s operating system, resulting in the functioning of your device. 

So, check to make sure you have enough space on your phone or tablet before trying to use it.

Follow these steps to find out the free storage space on your iPhone or iPad:

  • Open the Settings.
  • Then tap on “General.”
  • Then select “iPhone Storage” (or “iPad Storage”).
  • Check the used space on your iPhone or iPad at the top of the screen.

On Android:

  1. Go to the home screen and tap Apps.
  2. Select Settings.
  3. Now select Device maintenance or Device care.
  4. Scroll down a little bit and select Storage 
  5. Here you can see how much storage is left on your device.

If the storage is almost filled in your device, then this is a good time to delete old photos and other files such as audio, videos that you don’t need anymore, as well as apps that you no longer use. 

If deleting these things doesn’t free up enough space, try downloading some offline music or podcasts so that you don’t have to stream anything while using Dave’s cash advance app. 

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Fix14# Contact Support:

If you are still receiving an error message even after trying the above-shown troubleshooting steps, in these circumstances contacting Dave support is the last option. While we can’t guarantee that you’ll receive a response immediately, Dave provides excellent customer service and works hard to resolve any issues.

Their representatives are professional and friendly and they’re available 24/7 via phone or email.

You can reach them by dialing 1-844-857-3283, Monday to Friday, 4 a.m. to 10 p.m. Pacific Standard Time, and Saturday and Sunday, 5 a.m. to 5 p.m. Pacific Standard Time, or email [support@dave.com].

Conclusion:

If you continue to have problems with the Dave cash advance app, please let us know in the comments section below. We will get back to you as soon as we can. 

Also, share your experiences while reading the post to motivate us.

Frequently Asked Questions:

Q. 1 Can’t log in to my Dave app?

First, make sure your internet connection is not too slow. Second, double-check your login details (username and password). If that does not work, tap “I need help logging in” on the login page to get further help.

If you have forgotten your password, you can reset it by tapping the Settings icon. Enter your mobile phone number and the email address associated with your account that you used to join Dave, then click Submit.

Q 2. Is Dave app showing error code?

Delete any corrupted caches or cookies. Try a different browser or device.

Q.3 Dave not verifying identity?

If this cash advance app is not verifying your identification, or if you received this error notice, it simply means that the system was unable to locate you. 

This occurs when you enter inaccurate information somewhere, so double-check the spellings of the data you have entered. 

Look at the error description to see what information was not confirmed, check its spelling carefully, and correct it.

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