There is no doubt that Domino’s Pizza is one of the most popular pizza chains in the world, but when you try to order your favorite Domino’s food online, the website doesn’t load or the app crashes, and you can’t place your order.
What to do? If this happens once or twice, that’s not a big deal, but if it keeps happening, it’s frustrating. Here are some potential fixes and why these issues may be happening in the first place.
What is Domino’s website or app all about?
Domino’s is one of America’s leading pizza delivery companies, providing fast, high-quality service to consumers with a wide range of restaurant options.
Whether you live in a small town or in a big city, Domino’s can be your best option for getting quality food on demand.
There are more than 18,848 restaurants scattered across 83 countries worldwide (6183 in the United States), making it an accessible brand for most customers.
The company is run by an appointed army of drivers who make regular deliveries to customers at home or work.
Why is Domino’s website/App not working?
There can be several reasons why this pizza ordering service is not working, such as network issues, connectivity issues, server maintenance, or even an outage.
However, if you have tried to order a pizza from Domino’s recently but could not place your order for any of these reasons, there is no need to worry.
You can use our guide to fix all these problems and place your order on time. Let us take a look at how you can fix all these problems so that you do not miss out on your favorite food.
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How to fix Domino’s website’s not working problem?
The solutions listed below can assist you in resolving any types of Domino’s website or app issues, including troubles loading or opening, crashing or freezing, black screen/white screen/blank screen issues, log-in or account-related failures, and network issues.
So, without any further ado, let us jump straight into the solutions.
Sometimes, a simple refresh of your browser can solve any minor technical issues you may be having.
Try pressing CTRL + F5 or reloading the browser to see if that clears things up. If that doesn’t work, try closing all other open tabs and apps because they might also cause issues loading the website.
How does clearing browsing data fix issues with a website’s functioning? Your browser’s corrupted cache may cause problems accessing websites.
While it’s a good idea to clear your browser history every once in a while, it can also be helpful when you have an issue with a website.
Clearing your browser history deletes all of your saved passwords, downloads, cookies, and temporary internet files.
This can help fix many issues related to sites not loading properly or at all.
Clearing the cache on any browser is very simple. Here is how to do that:
In Chrome: Click on the three-aligned dot or line menu icon at the top right corner >Click History > Again, click History > Clear Browsing Data > Check the boxes beside the categories > Clear Data.
- Select Safari from the list of options.
- Choose “Empty cache.”
- Click Empty.
- For Windows, use Safari 3. x.
- Click the Edit menu.
- Choose “Empty cache.”
- Again, click Empty to confirm.
- Click Firefox at the top of the screen in the menu bar.
- Now select the Preferences option.
- Afterward, choose the Privacy & Security option.
- Now click Clear Data in the Cookies and Site Data section.
- Uncheck the boxes next to Cookies and Site Data.
- Tick the checkmark on the box next to Cached Web content.
- Then click the Clear button to delete the caches.
Restart the browser and your device:
Although you can find many reasons why a site isn’t responding, restarting your browser or device might do some magic. First, sign out of your Domino’s account.
Close the browser and then reboot your device by holding down the power button (the restarting process may vary from device to device).
After rebooting, return to login and sign in with your account. Sometimes that’s all it takes to get things up and running again.
Review login information:
If you are having trouble logging into the site, it’s important to know whether your login information is correct.
Review your login details to make sure you have entered them correctly. If they appear to be correct, you need to check your internet connection.
Check your internet connection:
You need a stable internet connection to run Domino’s online ordering system.
If your connection drops or you can’t load pages, you may be having issues with your Wi-Fi, Ethernet cable, router, or DSL line. To troubleshoot these problems, make sure that:
- Your modem is plugged in and turned on.
- Your modem is connected to your computer via an Ethernet cable (wired) or wireless router (wireless).
- Your modem is operational. A green light on its front panel indicates that it’s receiving electricity from a wall outlet; if it doesn’t have power, check your circuit breaker box for blown fuses or tripped breakers.
- You can try turning the modem OFF and ON again. This is a common fix for many networking issues.
- If you are using cellular data on your phone, turn it off and on again. Turn on and off airplane mode to see if it works.
If the Domino’s site is still not loading or you are having trouble logging in to it, try setting network connection settings on your device to fix internet connection issues.
It is possible that you have set up incorrect network settings on your device that are causing problems with your internet connectivity.
Check if the site is down?
If the site is really down, you will need to try again after some time because the problem is not occurring at your end.
How does disabling antivirus fix issues with a site? Antivirus software can cause problems when you’re trying to access a website or use an app.
When your computer is scanning files, it can interfere with your ability to connect to sites. So, make sure Google Chrome is not blocked by antivirus software.
In order to find out if Chrome is blocked by antivirus or other software on your computer, open the antivirus, look for a list of programs with the exception of allowed functions, and find Google Chrome and check if it is on the list.
After that, check to see if the firewall is blocking the browser.
Try another browser:
Google Chrome is a popular browser, but it doesn’t have all of Safari’s extra tools.
If you’re having problems with your online order or just can’t connect to Domino’s site via Chrome, try using Safari or Firefox instead.
Uninstall and reinstall the browser:
How does reinstalling Chrome fix issues with a site? Well, sometimes sites can become corrupted or damaged.
When that happens, they won’t load properly in your browser. In fact, some websites may even crash your browser completely.
A quick way to get around these issues is to uninstall and then reinstall your web browser. That way, you can start fresh with a clean slate—and hopefully, it will work better than before.
Here is how to do that:
- Go to your device’s display page.
- Delete Google Chrome.
- Open the Google Play store to download it.
How to fix Domino’s App not working problem?
Fix1# Check Device Compatibility:
The Domino’s app requires iOS version 12.0 or later. If you are not running iOS 12.0 or later, Update your phone’s operating system. (iOS: Settings > General > About > Software update).
Also, make sure your phone’s date and time are set up correctly.
Fix2# Log out and re-log into the Domino’s App:
Logging out and back into your app should fix any issues you’re having with ordering. Once you’ve logged out, go to your iPhone’s home screen, then tap Domino’s.
Select the app from there, log back into your account, and try ordering again. If that doesn’t work, restart your phone.
Fix#3 Close Domino’s and any other background running apps:
If you have an iPhone, force-closing a running app will be effective in getting it back to normal.
To do so, swipe up from the bottom of your home screen to the center to access all the active apps.
Swipe right to left or vice-versa to look for your pizza ordering app. Once you find it, swipe upwards on it to close.
Likewise, you can close other apps that run in the background that might adversely affect the operation of this pizza ordering app on your phone.
Fix#4 Make sure cellular data is turned ON in your device and it is not having an issue.
Fix5# Empty space on your device:
How does emptying space on your phone fix issues with the app? If you have a lot of apps, photos, videos, music, or other files stored on your device, it can slow down your operating system.
This means that when you’re trying to use an app like Domino’s, it might take longer than usual to load.
By clearing some space on your device using these tips, you can help speed up performance and get back to ordering pizza faster.
Free up some extra storage space by deleting your apps or deleting ones you don’t use. You can also delete any unnecessary photos or videos to free up space as well.
Fix6# Delete and reinstall the app:
How does updating an app fix issues? An outdated Domino’s app may cause problems.
Make sure you have updated your app if you haven’t done so already. (Go to the home screen to delete it, and then go to your device’s App Store.
The download will complete in a few minutes, and once you tap the open button, you will be able to use your app again.
Fix7# Factory reset your phone:
How does factory resetting your phone fix issues with the app? All the data on your device, including any settings you’ve changed, will be erased if you factory reset it.
Basically, it helps you fix bugs in your device that cause the app to crash.
This is a last-ditch effort to fix problems with apps, so if nothing else has worked for you, it might be worth a try.
To do so: Go to Settings in iPhone > General > Transfer or Reset iPhone > Tap to erase all content and settings. Before performing a factory reset, backup your iPhone to iCloud because it erases all of the saved data on your device.
Fix8# Contact Domino’s customer support:
There is nothing more frustrating than ordering food only to have it take longer than expected for it to arrive.
You can also contact their team with any questions or concerns by emailing them at guestcareDominos@jubilantfood.com.
However, if you need advice or information that isn’t answered on their website, then you can call them directly on the toll-free number 1800 208 1234 instead of using online methods. In some cases, a phone call will be sufficient.
If you are still experiencing issues with your order even after applying the above-given fixes, please contact us in the comment section below. We will get back to you as soon as possible.
Frequently Asked Questions:
Is Domino’s voucher/coupon not working?
Ans: When you select the daily order value option, the site does not display any coupons or gift cards.
Second, if you wish to use a voucher or gift card, do not include a promo code. The voucher option will be unavailable if you enter it.
Domino’s PayPal payment not working?
Restart the app and device. Enable popups in the site settings and try again.
Domino’s tracker not working?
It’s because of the aforementioned common cause. Check your Wi-Fi connection and try logging out and logging back in.
If the problem persists, wait for the connection to re-establish itself.
Domino’s forgotten password reset not working?
To receive instructions to reset your password, make sure you enter the email address linked to the account.
Secondly, if you registered with Facebook, Apple, Google Chrome, or PayPal, you must reset your password through that service.
Domino’s app notifications not working?
Ans: Make sure the app’s notifications are turned ON in both your device and the app.