Why is Earnin App not working? [15Fixes]

Earnin users are reporting major issues with the app, including frequent crashes and not being able to sign in at all. We’ve covered a number of Earnin app issues in this article and solutions to help you get back to the service.

Earnin not working

If you’re having any problems with your Earnin, stay tuned till the end of this article for fixes.

We have also answered the most frequently asked questions about this financial service at the end of this post. Make sure to look them up as well.

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What exactly is the Earnin app?

Earnin is a financial app that allows you to cash out your earned wages that you are not even paid. However, on your next payday, the service automatically deducts the cost you borrowed from your bank account.

With all these amazing features, we are sure that there are so many people who want to use it for their needs. But what if something goes wrong? What if there is some issue with it?

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Why is Earnin not working? How to fix it?

Earnin may not be working on your device due to number of reasons, including server problems, internet connection issues, saved corrupted cache, or an outdated app and operating system.

If you’re having trouble with your payday loan app, here are some steps you can take to fix it. The majority of issues with this finance service are triggered by either bugs in the app or in the device.

How to fix Earnin App not working issues? [2022]

You may encounter a number of issues with Earnin, such as a loading error, opening error, crashing or freezing error, internet connection problem, log in or other account-related error, and many more.

If you are having any of these issues with your Earnin, there are certain measures you may follow to resolve them. If you’re wondering what these steps are, they’re as follows:

Fix1# Restart your device:

How does restarting your device fix issues? Well, if you’re having problems sending or receiving money, it could be that you’ve just got a bit of a software hiccup.

Just like any other app on your phone, Earnin is prone to bugs and glitches from time to time. In most cases, simply rebooting your phone solves these problems. 

Here is how to restart your phone: 

  • Press and hold down both of your device’s side and volume buttons for a few seconds until you see the power off slider. 
  • Drag the slider to turn off your phone.
  • Wait for 30 seconds, and turn on your device again by long-pressing the side button.
  • Try sending or receiving money again.

Fix2# Review login Credentials:

If you are having trouble logging in the first thing you should do is check your login credentials.

Make sure that your username and password are entered correctly, and then try again.

Sometimes in haste, we enter wrong login info and have to go back and correct it. This can be frustrating but it’s better than losing access.

Fix3# Check if the Bank connection isn’t lost?

Check that the Earnin app has not lost connection with the bank. Banking services provide important information to Earnin, such as bank balance, payment schedule, published payments, and more, thus users must link their bank accounts to Earnin in order to access its features.

Re-enter your bank information into the app to ensure there are no bank connection issues.

If you submit any of the following information incorrect, such as your bank login credentials, bank account number, or routing number, the app would not be able to connect with your bank, resulting in you won’t be able to use its features.

So, we careful when entering each of the requested bank details.

Fix4# Log out and login again:

How does signing out of the app fix issues? Signing out of your account will allow you to start fresh and access new features. If you’re having trouble using Earnin’s features or it is crashing, try signing out and then back in.

This often fixes issues related to login problems. Remember that you can also change your password if you think it might be compromised. Changing your password is easy; just tap on FORGOT PASSWORD? on the login screen.

  • Type in the email address associated with your Earnin account.
  • At this email address, you will receive URL LINK.
  • Open your Gmail account and click the sent URL/link.
  • Type your new password and enter it again to confirm.
  • Now, click the reset password button.

Fix5# Force-quit Earnin and other background-running apps:

How does force closing an app fix issues with it? Force-closing a running program is a simple way to troubleshoot problems.

If you’re having trouble with one of your apps, try force-closing it and then reopening it.

This will clear up any temporary glitches that might be affecting its performance.

You can also try closing all other background running programs. It is more likely that an active buggy app in the background might be causing problems with the functioning of this payday loan provider service. So, try doing that once to see if it fixes the issue.

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Fix6# Check your internet connection:

If you are experiencing a loading or login issue with Earnin, you must check your internet connection.

Sometimes, due to poor internet connection, the app may fail to load properly. In this situation, you can try the following fixes on your device to resolve issues with your internet connection:

  • Turn off and on cellular data:
  • Turn on and off airplane mode.
  • If you are using Wi-Fi, try disconnecting and then reconnecting it.
  • Reset Wi-Fi settings.
  • Ensure that all the cables of the modem are properly plugged in.
  • Restart your router or modem to see if it works.

Reset network settings on your device? Due to wrong network settings, you may encounter internet issues. Resetting network settings is a great option to resolve such issues.

To do it on iOS, follow these steps: Go to Settings > General > Reset > Reset Network Settings. Confirm by tapping on Reset Network Settings again. Restart your iPhone and check if it works now. If not, proceed to the next step.

Fix7# Clear app Caches:

When you have installed a new update for any application, it may not work properly due to cache data and saved files.

The easiest way to fix that is by deleting all data from that program and starting using it again. But most of us don’t know how to do that, so we will follow some steps below in order to clear the cache and delete saved files from any application.

How to delete the app Cache:

On iOS:

1) Navigate to Settings, 2) Select General, and 3) Scroll down to Storage & iCloud Usage.4) Tap “Manage Storage.” 5) Now find your app’s name. 6) Select “Clear App Caches” 7) That’s it!

On Android: 

Go to Settings->Apps Menu>Installed Applications > Find Earnin to Clear the App Data>Tap Storage tab>Clear Storage/Clear App Data. 

That’s it! Now try using your application and see if the problem is fixed or not. If the problem persists, then move forward with the next step.

Fix8# Check if the site is down?


If you know or suspect that your site is down, you can use an uptime monitoring tool like UptimeRobot.

You can also manually check to see if a specific website is up or down by visiting it in your browser and seeing if its status code is green (i.e., site up) or red (site down).

Furthermore, you can use sites like Downdetector, or Website Planet to check if the site is down or not.

Fix9# Empty device’s space:

How does emptying space fix issues with the app? When there is insufficient space available on a device, certain functions can become unavailable until more free space is made available.

In many cases, removing unused apps or deleting unnecessary files will free up enough space for an update to be downloaded and installed successfully.

If you are low on space, delete some files that you no longer need and try again.

Having problems updating or running the software? Your device requires enough memory to work properly. Check to see if your device has enough memory or storage to function correctly.

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Fix10# Update your device’s OS:

How does updating your phone’s operating system fix issues with the app? If you are having problems with your Earnin software, then it may be because of an outdated version of Android or iOS. Check your OS and update it if necessary.

If you have an iPhone, then you can check for updates by going to Settings > General > Software Update.

For Android users, go to Settings > System > System Updates > Follow the steps on the screen.

Fix11# Delete and reinstall the app:

How does reinstalling Earnin fix issues? If you’re having trouble getting it to work, deleting and re-downloading will clear out any bugs or errors that occurred due to OS updates that might be causing problems.

This will reset your program so that it works correctly again.

How to delete and reinstall an app on the iPhone: Go to your home screen, tap and hold Earnin until a panel pops up. Tap Remove to delete the app. Now go to the Apple store and reinstall it.

Fix12# Factory reset your phone:

How does factory resetting work? Factory resetting a device erases all of your device’s data, including apps and settings.

If you’re having trouble with an program, it might be because something on your device is preventing it from working properly.

To see if that’s what’s going on, try factory resetting your phone and then reinstalling Earnin.

The process will wipe out any other apps or program that may be causing problems.

How to factory reset iOS: 

Go to Settings > General > Transfer or Reset iPhone > Tap to erase all content and settings.

How to factory reset an Android:

Tap Apps > Settings > Backup and Reset > Factory Data Reset > Reset Device > Erase All Data.

Note: Carrying out the factory reset process erases all saved data, so make sure to back up your phone before doing so.

Fix13# Cash out button not working / Unable to cash out?

There could be a few reasons why the cash out button is greyed out or not working:

  • You are using an older version of this finance app.
  • You might have not completed your account setup.
  • You do not have sufficient earnings in your account to cash out.
  • You have reached your daily/pay period max.
  • Previous cashouts have not yet been credited to your bank account.
  • Your bank balance is below -$100.
  • Your account may be on hold due to reasons.

Fix14# Earnin GPS not working?

If Earnin GPS is not working, try restarting location services on your device:

For Android devices:

Open Settings > Location > Turn the location switch off by tapping the ON/OFF switch> Restart your device.

Open settings again to turn ON location services again; tap Location > Now turn the location ON by clicking the location ON/OFF switch.

Now check if the location is reported accurately by opening the maps app on your phone. If it is not showing an accurate location, you need to update your device’s OS.

For iOS devices:

Please try this at your home or work to enhance your device’s GPS performance:

  • Fix1# Close all background running apps.
  • Fix2# Turn OFF and ON location services. To do so, go to Settings > Privacy>Select Location Services>Select your finance app, then turn Precise Location off. Restart your phone and turn location services ON again for Earnin.
  • Fix3# Reset Network Settings. To do so, go into Settings>General>Transfer or Reset [Device] > Reset > Reset Network Settings.
  • Fix4# Perform a GPS reset. To do so, go to Settings>General>Reset>Select Reset Location & Privacy. Enter your passcode if required, then to confirm your action, tap reset settings.

Fix15# Contact Earnin support:

If you are still having issues with your Earnin account, you can contact their support team directly through their live chat service from within the app.

They have a 24/7 support team that is ready to help with any questions or concerns that you may have.

You can also get in touch with them via email at [] or by phone at (888) 400-8996 or (415) 691-7243.

To provide even more help, their website also has a help center page with the capability to ask questions.


If you are still having issues with this payday loan provider service, please comment below. We will get back to you as soon as possible. In addition, if there is a feature you would like us to add or something that is not working for you, please let us know in your comments and we will work on making sure it gets fixed ASAP! 

Frequently Asked Questions:

Earnin live chat not working?

Check your internet connection. If it is slow, you might encounter issues with the live chat service. Log out and log back into the app. Then, restart your device. 

Earnin lightning speed not working?

The problem occurs when your device has an excessively large font size, causing the lightning speed icon to disappear from the home screen. To fix the issue, you need to adjust the font size on your home screen:

For Android:

Open Settings > Display > Font Size > Decrease the font size using the shown font settings.

For iOS:

Open Settings > Display & Brightness > Text Size > To reduce your font size, you need to drag the slider to the left.

Earnin screenshot not working?

If your screenshot is being rejected by the app frequently, there could be several reasons for this. When this occurs, the company sends you an email explaining why it is unable to accept or submit the screenshot. Check your Earnin-associated email ID for the most recent message.

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