If your Expedia isn’t working, you might be frustrated that you can’t book your next vacation. While there are lots of reasons why Expedia may not be working on your computer or mobile device, don’t panic—there are simple steps you can take to resolve it quickly and get back to planning that much-needed getaway. Before moving on to the fixes, let’s just know what is Expedia site or app is all about?
What is the Expedia website or App?
Expedia is a company that provides customers with a range of travel options. The online American travel agency acts as an intermediary between travelers and airline, hotel, or car rental service providers by allowing users to search for and book all travel arrangements from one site. In addition, the service allows users to review and reserve travel services directly through its website or through the mobile app.
Why is Expedia not working?
There could be a number of reasons why your Expedia app or website isn’t working, including an expired login/password, your account being suspended, servers being down, cache issues, your location being unsupported, a technical issue, or a connection error.
How to fix Expedia “not working” issues?
Some common errors reported by Expedia users include loading errors, server errors, login errors, screen freezing or crashing errors, and more. Whatever problem you’re having with the site, the solutions listed below will help you troubleshoot all forms of Expedia problems. Let’s get started without any further delay!
Perhaps a simple browser refresh will solve your problems; try it and see! To refresh the page, tap the refresh icon in the upper left corner of Chrome. This action will force the tab to reload from the beginning, restoring its functionality—and refresh any crucial pages in other tabs that are causing issues as well.
Clear the browser cache:
Browsers can often become congested with cached content that will cause issues when trying to access sites. Make sure you’ve emptied your browser cache recently, and if you haven’t, clear it now!
How to clear the cache on Chrome:
- Click the three-dot icon in the top right corner.
- Select history.
- Click Clear browsing data to delete browser history, cache, cookies, and more.
- Open Safari browser.
- Tap the menu bar in the left corner>Click “History“>Select Clear History>select a timeframe for deleting Safari’s history and cookies> click Clear History.
Unblock Extensions on Chrome:
If clearing your cache doesn’t work, try disabling your extensions one by one until you find which one is causing issues when using this online travel booking company.
Check your internet connection:
Many problems that appear at first glance to be system-level bugs are actually network issues that can be solved with a simple reboot.
If you are using a phone or tablet, check your mobile data and try turning Aeroplane mode on for about ten seconds and then off again.
To get a good experience with a site on a browser, connect to a Wi-Fi network instead of cellular data.
If you’re still having trouble accessing this travel site via your browser, try closing out your web browser [make sure to log out of Expedia before quitting the browser] and turn off Wi-Fi for 30 seconds. Then turn it back on and try logging in to the platform again.
Restart your device:
How does restarting your device fix issues with sites like Expedia? You might be surprised! The reason is that some web pages load scripts in background tabs. When you close those tabs, sometimes they don’t actually close—which means that their scripts can continue running even after you navigate away from them.
Rebooting your device can help clear out these lingering scripts and get things moving again.
If you’re on a desktop computer, restart your device by holding down the power button or selecting restart or something similar. If you are using a smartphone or tablet, try turning off your device and then turning it back on again.
Check if the site is down:
If you are receiving this message, “Sorry, we’re having a problem on our end.” Then, check if the site is down, the message appears when there is a site server outage. The best way to check if a site is down for everyone or just you is by using a site like DownDetector.
It’s a tool that shows you specific sites are experiencing outages, errors, and other problems. If this online travel booking company is down for a while, there isn’t much you can do about it; you have to wait until they fix their problem.
Try another browser (Safari, Google Chrome, Safari, Microsoft Edge, etc.)
Browsers are prone to crashing, freezing, and other issues. If the travel booking service is not down and still you keep receiving errors when you try to book travel on Expedia, it’s likely an issue with your browser rather than with the system itself. Switching browsers may help solve these problems.
Avoid using mobile data while trying to access Expedia on the go;
Mobile data can eat up your bandwidth quickly, so if you’re trying to access Expedia and don’t have a reliable Wi-Fi connection available, then you may want to try accessing Expedia using a mobile network that doesn’t limit or cap your data. If you have an unlimited plan, then use it! Otherwise, just try switching networks and see if that fixes your issue.
Update your computer, smartphone, or tablet:
In order for Expedia to work, your device needs to have up-to-date operating systems and browsers. Unfortunately, devices can often become outdated or infested with malware that stops sites like Expedia from functioning properly. Updating your software (and, if necessary, removing unwanted programs) can solve many of these issues.
How to update OS:
iOS: Go to Settings > General > Software Update. You can also check for updates by connecting your device to a computer with iTunes and clicking Check for Update.
Android: Settings app> System> System update.You’ll see your update status. Follow any steps on the screen.
How to fix the Expedia app not working:
Follow the step by steps troubleshooting guides to resolve issues with the Expedia application on your iPhone, iPad, or Android phone:
Force close and restart the Expedia app-
If you encounter Expedia problems, you can try forcing closing and reopening your app. By forcing closing and then opening up again, you can clear out any temporary issues that may be causing Expedia problems.
You can do so by pressing and holding down your home button or by pulling down your multitasking bar.
You can close applications by swiping upwards on the preview card from the bottom of the screen. Once all apps are closed, restart your phone and open up Expedia again from your recent apps or from your home screen.
Clear app cache in your phone’s settings storage:
To clear up space on your phone, try clearing the app cache in Settings > Apps > Expedia. For Android users, there are many apps that offer a clear cache option, such as you can use an app like Ccleaner or Titanium Backup (available for free on Google Play). This will clean out temporary files and generally speed up performance. Then re-open Expedia and try again.
Reset network settings:
When there is a problem connecting to Wi-Fi or cellular data, resetting network settings can help get things back up and running. This helps resolve connectivity or network issues because it clears out any problems that might be between your device and servers.
On your iPhone, iPad, or iPod touch with iOS 9 or later, open Settings and tap General > Reset. Reset network settings. Enter your passcode if prompted. Tap Reset Network Settings again if you’re using an iPad or iPod touch with a cellular connection.
On Android, find and tap Settings > System > Advanced > Reset options > Reset network settings.
Wait for a few minutes while your device restarts and reconnects to Wi-Fi networks or cellular service (if applicable). Try using Expedia again.
Check that you have enough storage space on your device:
Check that you have enough storage space available on your device if you are having trouble updating or downloading the app.
If you are using an iPhone or iPad, try deleting some other apps and checking how much storage they free up. You should have at least 30 MB of free space available.
If there isn’t enough space, you may need to delete some apps or media files stored on your device. Your phone will also perform better if its memory is not full!
Uninstall and then reinstall the Expedia app:
Your smartphone must have an updated app version in order for the Expedia app to work. Unfortunately, apps may quickly become outdated or infected with spyware, rendering them useless. Bug fixes are included with app updates.
Therefore, first, delete this travel booking app from your device. Then, go to the Apple app store or Google play store to update or reinstall Expedia.
Factory reset your phone:
When you factory reset your phone, all of its settings are restored to their default values. This includes any changes made in apps like Expedia. So if an app update has caused some kind of problem, performing a factory reset will bring things back to normal (or at least as close as possible).
Note: Make sure to back up your phone to iCloud before carrying out the factory reset procedure on your smartphone because it erases all the saved data from your phone.
Here is how to Reset Factory Settings:
iOS: Navigate to Settings > General > Transfer or Reset iPhone > Select Erase All Content and Settings.
On Android: Tap Apps > Settings > Backup and reset > Factory data reset > Reset Device > Erase Everything on Android.
Contact Expedia if nothing else works:
If you’re a customer of Expedia and you can’t access your account through their app or on their website, contact them and ask for help on their customer service portal. Expedia offers 24/7 support via Twitter and Facebook, as well as by email. [You can email Expedia at firstname.lastname@example.org.]
If there are extenuating circumstances, such as being locked out of your account by someone else, their customer care team would gladly assist you in regaining access to your account. [You can call the travel booking service’s representative at (877) 227-7481 in the USA.]
Hopefully, the above-given fixes will help you fix your issue. If they don’t, then feel free to drop a comment below. We will get back to you as soon as possible.
Frequently Asked Questions:
Expedia is unable to complete the booking?
If you’re having trouble completing a booking with Expedia, don’t fret; here are some ways to troubleshoot your issue. First, restart your device and try to clear your cache and cookies. Clearing these temporary files can help improve performance and make your browsing experience more reliable.
Expedia checkout error or payment not working?
If you’re trying to check out but are getting an error message on Expedia, there could be a couple of reasons. You may need to refresh your session, first try refreshing your browser and signing in again. If that doesn’t work, contacting customer service is easy and can save you from having to start over from scratch.
Expedia didn’t carry out a confirmed booking?
If you didn’t get a confirmation email after booking your flight or hotel, there could be one of two things at play: The first and most common issue is that you didn’t check your spam folder.
Confirmation emails often end up there by mistake, which means you can’t even access them until later. Simply look for an unread email from Expedia in your inbox and follow instructions from there to confirm that everything went through correctly. Once you’ve confirmed your booking, make sure to mark future emails as not spam, so they don’t get caught in limbo again.
To view if the booking is confirmed: “Sign In with Expedia”>Enter the account email address and password> Click on “Sign in>Open Expedia Home Screen, choose “Trips.” You will see all your recent bookings in the trips section.
Expedia chat or “Your Virtual Agent is here to help” not working?
- Restart your device.
- Clear the browser’s or app’s cache and cookies.
- Refresh or force close the site or app.
How to reset Expedia password?
If you have forgotten your current password, follow the steps to reset your password;
- Visit the Expedia website.
- Click on the menu at the top of your screen.
- Then click on “Sign In” and select the option to sign in in blue.
- Now click on “Forgot password.”
- Afterward, type in your email address.
- Choose “Send reset link.”
- Now open the email that you have provided to reset the password and check for a message received from Expedia to reset the password. If it is not visible in the inbox, check-in the spam or junk folders. Again, click on the “resend reset password link.”
- Finally, click the link in the email to reset your password.
- Type your new password and click “Continue.”
- Now you can log in with the new password on your Expedia account.