If you’re experiencing issues with the Google app on your iPhone, then don’t worry – help is at hand!
In this article, we’ll be taking you through the top of the most common causes of Google app not working on iPhone and showing you how to fix them so that you can get back to using your Google account on your iPhone again in no time at all!
Without any further ado, let’s dive in and explore how to get your Google app up and running once more.
Why is the Google app not working on iPhone?
There could be several reasons why your Google app isn’t working, including;
- You are connected to a slow or spotty internet connection, or the server is down.
- You are using an outdated version of the app.
- There are corrupted cache files saved in your app that you have not deleted.
- You are using an outdated version of the operating system.
- Time and date settings are not synced with the Google app.
- Your device is not compatible with the app.
- You may have a problem with your device’s network settings or with the device itself.
The above causes or mistakes lead to a variety of common Google app issues, including login error, crashing error, freezing error, loading error, connection or server error, and more.
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Google app not working on iPhone? How to fix it?
Whatever the reason or whatever the issue with your Google app may be, we have compiled a list of the most likely remedies to help you overcome all types of issues. So let’s get started;
Fix1# Check Compatibility:
One of the first things you should do if you’re having trouble using the Google app on your iPhone, iPad, or iPod Touch is to check if your device is compatible with the app.
The Google app is compatible with devices running iOS 14.0 or later, so if your iPhone is running an older version of iOS, that could be causing the problem.
To check what version of iOS your device is running, go to Settings > General > About.
If you’re not running iOS 14.0 or later, you’ll need to update your device before you can use the Google app.
You can update the device’s OS to the latest version by going to settings>General>Tap Software update.
Fix2# Log out and log back in:
Sometimes, the simplest solution is also the best one. If you’re having trouble with a particular app, try logging out of your account and then logging back in.
This can often clear up any minor glitches that may have developed.
To do this, simply tap your profile image on the top right. Tap Sign out. Once you’ve logged out, just log back in using your usual login credentials.
If you’re having trouble logging into your Google app account on your iPhone, review your login credentials.
Make sure you’re entering the correct username and password. If you’ve forgotten your password, you can reset it by clicking on the Forgot password option below the login field.
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Fix3# Force stop Google and other background running apps:
Many times, the Google app doesn’t work on iPhone because it has been open for so long or there are some other apps running in the background.
To fix this, you need to force stop Google and all background running apps.
- Double tap the home button to access all the open apps.
- Slide your finger right to left or vice-versa to find Google.
- Swipe up the app’s preview to close it.
- Similarly, close all other open programs.
- Now open the Google app again to see if it works.
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Fix4# Restart your phone:
Sometimes, all it takes to fix a problem is restarting your device. This can reset any glitchy software and clear up any minor issues that may be causing your Google app to act up.
To restart your iPhone, simply hold down the power button until Slide to Power Off appears on the screen.
Once your phone is off, wait a few seconds before pressing the power button again to turn it back on.
Fix5# Clear App caches:
Your Google app can accumulate a lot of data in its cache over time, which can lead to it not working properly.
There is a high probability that the app cache files are corrupted, which is why the program won’t run. To fix this, clear the app caches.
- Go to Settings.
- Tap General.
- Tap iPhone Storage.
- Select Google App and then tap the OFFLOAD app and then confirm the action.
Fix6# Check internet connection:
One of the first things you should do if your Google app isn’t working on your phone is to check your internet connection.
If you’re not connected to Wi-Fi or cellular data, you won’t be able to access the app.
To check your connection, open your iPhone’s Control center and tap Wi-Fi or Cellular. If Wi-Fi is off, turn it on and try to connect to a Wi-Fi network.
If cellular data is OFF, turn it ON and try to connect to a cellular network.
If you’re connected to Wi-Fi or cellular data but still don’t see your Google app, your internet connection might be temporarily malfunctioning, try the following to fix it:
- If you are using Cellular Data, try turning it OFF and then ON again.
- Next, turn ON airplane mode and then OFF again.
- If you are connected to a Wi-Fi connection, try disconnecting it and then reconnecting again.
- Next, try restarting the router and modem.
- Unplug all the cable wires, wait for 10 seconds, and plug them back in properly.
- If none of these solutions work, you may have malware that is causing problems with your internet connection. You can scan for malware with antivirus software such as Malwarebytes Anti-Malware.
Fix7# Reset Network settings;
If you’re having trouble with your Google app on your iPhone, one thing you can try is resetting your network settings.
This will clear out any network error and hopefully fix the issue. To reset your network settings:
- Open the Settings app and tap General.
- Scroll down and tap Reset.
- Tap Reset Network Settings.
- Enter your passcode, if prompted.
- Tap Reset Network Settings to confirm.
- Your device will reboot and all of your network settings will be cleared.
- Try using the Google app again and see if it works now.
Fix8# Sync time and date settings:
If your Google app is still not loading, check your time and date settings. Making sure these are set correctly can often fix small glitches like this.
To do so,
- Go to your iPhone’s Settings app and tap General.
- From there, select Date & Time.
- Make sure that Set Automatically is turned on and that the correct time zone is selected.
Fix9# Enable location services:
Try turning ON location services if it is disabled to see if it works.
Some apps require you to set the correct time and date to work properly, and Google is one of them.
You can do this by going to Settings > Privacy>Location Services. Slide the toggle to turn location services.
Fix10# Uninstall and reinstall the Google:
If you’re still having trouble with the Google App on your iPhone, the next thing you should try is uninstalling and reinstalling the app.
This can often fix minor glitches and bugs.
You may be using a corrupted or outdated version of the app that is causing the problem.
Deleting the current version and installing the updated version is the best remedy in this situation.
- To do this, simply press and hold down on the Google App icon until it jiggles.
- Then, tap the X that appears in the corner of the icon.
- Once the app is uninstalled, restart your phone and then head to the App Store and search for Google.
- Tap Get/download/install next to the app and wait for it to install.
- Once it’s finished, open up the app and see if it’s working properly.
Fix11# Delete some space on your device:
One of the things you should try when your Google app isn’t working on your iPhone is to delete some space off of your device.
This can be done by going to your Settings app and tapping General > iPhone Storage.
From there, you can see how much space each app is taking up and delete it accordingly.
You’ll need at least 1GB of free space for Google to work properly.
Once you’ve deleted enough space, go back to the home screen and open the Google app. The fix may take a few minutes before everything goes back to normal.
Fix12# Check if the site is down?
If you’re trying to use Google and it’s not responding, check to see if it is down.
You can do this by visiting DownDetector or another similar site.
If the site is down, there’s nothing you can do but wait for it to come back up.
However, if the site is up and running, there are a few other things you can try given below.
Fix13# Update OS:
If you’re using an older version of iOS, that could be the reason the Google app isn’t working properly.
To fix this, simply update your iPhone to the latest software version.
To do this, go to Settings > General > Software Update. If there is an update available, tap Download and Install.
Once your phone is up-to-date, try opening the Google app again.
Fix14# Factory reset your phone;
A factory reset should be your last resort when troubleshooting your Google app.
Factory resetting erases everything off your phone (including downloaded apps) and returns it to its original state.
It can help fix problems like lagging or slow speeds, battery drain, low storage space, app crashing, or freezing.
This will delete all of your data and settings, so be sure to back up your iPhone to iCloud first!
To factory reset your iPhone,
- Go to Settings.
- Tap General.
- Tap Reset.
- Tap Erase All Content and Settings.
Once your phone has been reset, try opening the Google app again. If it still doesn’t work, there may be a problem with your account.
Fix15# Contact Google Support:
The last thing you should do if you’re having trouble with the Google app on your iPhone is to contact Google Support.
You can do this by going to the Google help center page. There, you can explain your problem and include as much detail as possible.
Once you’ve submitted your request, Google will get back to you with a resolution.
You can also contact Google customer support at +1-650-206-5555, +1-650-763-0461, +1-855-593-8213 in USA, or by email at firstname.lastname@example.org.
We hope this post helped you get your Google app back up and running. If you found this post helpful, please share it with your friends and family.
If you have any questions or comments about how to fix a broken google app, we’re here to help. Just leave us a comment below and we’ll be happy to assist.