Pandora app not working? If you’re one of the millions of people who use Pandora to stream music, and podcasts there’s a chance that your app could be experiencing some issues right now.
But don’t worry – we’ve got everything you need to get your app functioning again and enjoy your favorite tunes ASAP!
In this post, we have outlined some common reasons why Pandora may not be working and how to fix them.
Why is the Pandora app not working?
There could be several reasons why is Pandora app not working on your iPhone, iPad, iPod touch, or any other devices, such as:
- Your internet connection is slow or spotty, you are not connected to it, or the server is down.
- You are using an outdated version of the app, or it has become corrupted.
- You are using an outdated operating system, or it has become corrupted.
- Possibly, it’s a result of corrupted caches saved in your app.
- You haven’t set up the correct time and date on your phone.
- You have turned your mobile or Wi-Fi data OFF.
- Your device’s storage space is overloaded.
Here is how to fix the Pandora app not working problem?
There are many Pandora app issues that people around the world experience, including freezing error, sticking to white/black/blank screen error, crashing error, not opening error, server or connection error, and more.
No matter what the issue is or whatever the reason causing it, the fixes outlined in this post can help you fix all types of issues. So, without any further delay, start following fixes.
Fix1# Check compatibility:
One of the first things you should do if your Pandora is not working is to check the compatibility of your device.
The app is available on a variety of devices, but not all devices are compatible with the latest version of the streaming service.
At this time, Pandora is only compatible with iOS 14.0 and Android 7.0 or higher.
So, make sure that your phone is updated before installing the app.
If it’s not, an error message will pop up that says “This device isn’t supported by this version of Pandora.”
Fix2# Review login credentials:
If you’re having trouble logging into your Pandora app, the next thing you should do is check that you’re entering the correct username and password in the login field.
If you have forgotten your password, don’t worry. All you need to do is reset your password. Click on “Forgot my password” under the Sign-in options.
Enter the email address associated with your account and then confirm the email address by clicking on a link sent on the provided email address.
Fix3# Log out and log in:
If you’re already logged in and still having trouble with the Pandora app, one thing you can try is logging out and then logging back in.
This can often fix small glitches or refresh the app so it’s running more smoothly.
To log out, just go to the settings gear at the top right corner and select Sign out. Then, enter your username and password to log back in.
Fix4# Force-quit Pandora and other background running apps:
Pandora may not work if you have too many apps running in the background, or if you have a buggy program running in the background.
If your app has been open for a long time, it might also be a cause.
To fix this, force-quit Pandora and any other apps that are running in the background.
- To do this on an iPhone, double-click the home button to bring up the multitasking screen.
- Then, swipe up on the Pandora preview to close it.
- Next, relaunch Pandora and see if it works.
Fix5# Clear App caches:
One possible cause of the streaming service’s failure is the presence of corrupted cache files saved within the app itself.
To fix this, you should clear the cache data:
On iOS:
- Go to the Settings.
- Tap General.
- Select ‘‘iPhone Storage.”
- Find ”Pandora.”
- Then select the ‘Clear Cache’ or the OFFLOAD app.
- This should resolve the issue.
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Fix6# Sync time and date settings:
If your Pandora mobile program is still not functioning, check whether your time and date settings are properly synced.
- Go to the Settings.
- Tap on General.
- Select Date & Time.
- Make sure that the Time & Date are set up correctly.
- If it isn’t, reset the time and date, then try opening Pandora again.
If it still doesn’t work, move on to the next fix.
Fix7# Restart your phone:
If you’re still having trouble, try restarting your phone.
This can sometimes fix small glitches that may be causing the app to act up.
To do this, simply turn your phone OFF and then back ON again.
Once it’s back ON, try opening Pandora again and see if the issue has been resolved.
Fix8# Check your internet connection:
If the problem continues, before you do anything else, check your internet connection.
If you’re using a cellular data connection, make sure you have enough data left for the programs to work.
If you’re on Wi-Fi, check to see if the router is turned ON.
Try the following, if your internet connection is on the fritz:
- If you are using your Cellular Data, turn it OFF and then back ON again.
- Try turning ON and OFF Airplane mode.
- Turn Wi-Fi OFF and ON if you are connected to it.
- Try restarting the modem and router.
- Unplug all the cable wires from the modem and router, wait a few minutes and plug them back in.
- Now try to access Pandora once more.
Fix9# Reset Network settings:
If nothing else works, try resetting network settings on your phone; this will delete any saved Wi-Fi passwords or login information, etc., that might be interfering with the device’s network connections.
This will also disable VPN settings if it is turned ON, which might also cause problems using any app.
To do this:
- Go to Settings.
- Tap General.
- Tap Reset and then Reset Network Settings.
- You’ll need to enter your iPhone or iPad’s passcode when prompted after this process completes.
Fix10# Delete App and reinstall:
If you are using an outdated version of the Pandora app, it will not work for sure.
It is also possible that your app is updated and due to an iOS update it has become corrupted.
This will fix minor and critical glitches that may have developed.
To resolve the problem, try deleting Pandora and reinstalling it.
- Simply find Pandora on your home screen and delete it.
- Then, open up your Apple store and search for Pandora again to install the most recent version.
Fix11# Update Operating System:
As with any app, it’s important to make sure you’re running the latest version of the operating system. Older versions can cause apps to crash or malfunction.
How to:
On iOS;
- Go to Settings.
- Tap General.
- Tap Software Update.
On Android:
- Go to Settings.
- Then, tap System.
- Finally, tap System Updates.
- Follow the on-screen instructions to update.
- If an update is available, install it and then try opening Pandora again.
Fix12# Empty Some space on your device:
One of the reasons your app may not be functioning is that you don’t have enough space on your device.
When you have little to no space on your phone, it can start to affect how your apps run. They may run slowly or not at all.
To fix this, try deleting some old apps or files you no longer need. You can also try offloading them to an external storage device such as an SD card.
Here is how to check how much space is left on your device;
- Go to the “Settings.”
- Tap the “General.”
- Select “iPhone Storage.”
- Here, you can check how much space is available on your phone and manage what’s taking up space.
- Scroll down and tap an app to see which apps are taking up the most Storage.
Fix13# Factory Reset your phone:
A factory reset should be your last resort when troubleshooting your app.
Make sure to back up your iPhone to iCloud, because the process will clear all the content stored on your device.
When you start your phone after a factory reset, it’s as if it’s brand new. The manufacturer creates an installation of the OS for new phones, which means that there are no programs or files on it by default.
For this reason, simply reinstalling Pandora won’t help if there are underlying issues with your operating system.
However, many people have reported that after their phones were restored to their original settings (aka factory reset), they were able to use Pandora without any problems!
To factory reset your phone;
- Go to Settings.
- Tap General.
- Then, Reset and Erase All Content and Settings.
You may need to enter a password or PIN. Once you confirm the reset, your phone will restart and all data will be erased.
Fix14# Check if the site is down:
If you are still experiencing issues with the streaming service, one reason is that the site may be down for maintenance or due to an error.
To check if this is the case, you can use a service like DownDetector to see if other users are reporting similar issues.
If the site is down, there’s not much you can do other than wait for it to come back up.
Fix15# Contact Support:
If you still have questions, the most robust information will likely be found in the Frequently Asked Questions section of their help page.
If you don’t find the answer to your question in the FAQ, please get in touch with their customer representative on their support page. Fill out the form and hit Continue and they’ll try to help!
They also provide support through chat, all you have to do is click on the Message icon, and explain your problem, they are usually very quick to respond and often able to solve the problem quickly.
Sometimes it’s necessary for them to collect more information before they can come up with a solution or solve your problem. So, provide them with sufficient information to get appropriate help.
The company does not provide phone support. So, do not try to contact them by phone.
Conclusion:
Hopefully, above given fixes will help you in solving the problem of the Pandora app not functioning.
Still, if you have any questions about this service or about anything else, feel free to ask in the comments below and we will answer your doubts as soon as possible.
Frequently Asked Questions:
Q. 1 Pandora app not working on Apple tv?
Ans: “Hard Restart” the app.
To do so, if you are using a white or aluminum Apple remote, hold down the menu and down buttons at the same time.
If you are using the Siri Remote controls or Apple TV remotes, hold down the Display and Menu buttons.
