Prosperity Bank website/App not working? (Fix Under 5 Minutes)

Is Prosperity Banking online not working? Prosperity Bank app not working? The Prosperity Bank app has long been the top online banking app, allowing you to check balances, make transfers, make deposits, and find locations.

Prosperity bank not working

Its user-friendly interface makes finding what you want easy, such as you can have quick access to your account balance, and recent transactions by date, amount, or check number.

However, lately, there are many people who have reported issues with Prosperity Banking online and app. Because this issue has been going on for so long, they can’t check their account balance, make transactions, and do other similar things.

In this article, we’ve broken down the most common Prosperity Banking online and app problems so that you can get back to using the Bank’s services again, whether you’re a new user or have had trouble recently.

Apart from the fixes, this post also includes the reasons why the Prosperity Bank app maybe not work on your phone, so you won’t make the same mistakes again, which should help you prevent running into the issue again.

To fix the issue, all you need to do is recognize the exact issue you are experiencing with this online Banking platform before you start debugging it.

Prosperity Bank is not opening, loading slowly, or the server is down. How to fix it?

There could be a few reasons why your Prosperity Bank app isn’t working or not loading. Maybe the server is down, or maybe the app is just loading slowly due to the bad internet connection.

Here are a few things you can try to fix the problem:

Start by checking whether your device is compatible with the Prosperity Bank app. The app requires iOS 12.0 or later to run.

You should upgrade your operating system if you are running an older operating system on your iPhone, iPad, or iPod Touch. Otherwise, the app won’t load on your smartphone.

Fix1# Restart your phone and app:

You may not be able to load your app due to minor bugs in an app or your phone. Therefore, restarting your phone and app will take care of any usual bugs.

Often, all that is needed is a fresh start to fix the problem. To get the best results, close all other open apps running in the background before opening the Prosperity Bank again.

Fix2# Check your internet connection:

The site or app may run slow if your internet connection is weak, or if it is malfunctioning. If you are using mobile data, check to see if it is running out of data.

If you are connected to a Wi-Fi network, make sure your Wi-Fi is turned ON and your signal is strong.

If you doubt that your internet connection is malfunctioning for some reason; try these fixes:

  • If you are using Cellular Data, try turning it OFF and ON.
  • Turn on Airplane mode and then turn it OFF again.
  • If you are connected to a Wi-Fi connection, try turning it OFF and ON again.
  • Try restarting the modem and router.
  • Furthermore, try unplugging and replugging all the cable wires.
  • If your internet connection is still unstable or weak, try connecting to another Wi-Fi network and opening the Prosperity Bank app to see if it works.

Fix3# Reset Network Settings:

If you have tried connecting to another Wi-Fi connection and opening the Bank app but it still does not work, reset your network settings to ensure that there is no network problem preventing Prosperity Bank from loading.

Doing so will remove any network-related settings that may be causing the network error in your device.

To do this;

  • Open the “Settings” app on your phone.
  • Select “General.”
  • Tap “Reset.”
  • Tap “Reset Network Settings.”
  • In order to confirm this action, you’ll need to enter the passcode. Once completed, reconnect to a known Wi-Fi or Cellular provider and try opening the Prosperity Bank app again to see if it works.

Fix4# Turn OFF Background App Refresh:

If your issue has not been resolved after following the above steps, it is recommended that you disable Background App Refresh.

Turning OFF this setting might help you save battery life and provide stability for any performance issues occurring within Prosperity Bank.

To disable Background App Refresh;

  • Go to Settings.
  • Scroll down and select “Background App Refresh.”
  • Toggle switch off (right side).

Fix5# Clear App Caches:

Background App Refresh function should remain switched OFF for most users before following these steps.

However, if your problem still persists, you should try deleting or clearing the cache from Prosperity Bank App in order to restore its functions back to normal operation before looking into other options that might work better on your device.

Clearing the app cache will remove the buggy and unnecessary files stored in it, allowing the app to perform even better.

To do so; follow these steps:

  • Open the “Settings” app on your phone.
  • Select “General.”
  • Now, tap “iPhone Storage.”
  • Scroll down, and select the Bank app.
  • Then tap “OFFLOAD App” Caches.
  • Launch the app again and see if the problem persists.

Fix6# Sync Time and Date settings:

Another possible reason for problems related to Prosperity Bank might be an incorrect time or date setting on your device. It’s essential that all apps you use are connected with up-to-date time and date settings in order to keep them functional at all times.

If the time and date settings on your device are incorrect, you can change them in the Settings app on your phone;

  • Go to Settings.
  • Tap General.
  • Tap Date & Time.
  • Turn off Set Automatically.
  • Or tap the date to edit the date and time.

Fix7# Delete and Reinstall the app:

After the latest iOS update, it is possible that the Prosperity app becomes corrupted, delete and reinstall it to see if that resolves the issue.

  • Start by closing the app completely.
  • Go to the home screen, tap, and hold the Bank app until the X icon appears.
  • Tap the X icon and confirm the deletion.
  • Now go to the app store or Google play store and search for the Prosperity Bank app.
  • You can now download it again and install it on your device.
  • It might take a little bit to download, but when it does, you should be able to get to your bank app.

Fix8# Check if the site is down:

Is Prosperity Bank down?

If the site is down, the app won’t load either. To check if it is still up, use a website like DownDetector. It checks a variety of different sites. Once you type the URL into the search bar, it will tell you whether or not the site is down. If it says the site is down, try again later.

Prosperity won’t let you sign in or have account-related issues.

Here are some things you can try in case the app doesn’t work for you and causes the above problems:

Fix1# Review login credentials:

Sometimes, in hurry, we may enter incorrect login details. So, double-check to make sure that you’re using the correct username and password to sign in, with no typos.

Fix2# Check your internet connection:

Having a good and fast internet connection will be beneficial since it will make your experience with the Prosperity Bank app faster and smoother.

Check if your internet connection is slow by loading a page on your browser.

Your internet connection is malfunctioning if it takes longer than five seconds. Try the following to fix issues with your internet connection:

  • (If connected to Wi-Fi) turn your modem and router off, wait a few minutes, and then turn them back on. This may help solve the problem.
  • Turn the Airplane ON and OFF (if you’re using Cellular data) to see if that helps.

Fix3# Clear app caches:

When you rely on an app too long without updating or refreshing, information in its cache can get corrupted and lead to issues like login and other related errors. Clearing these temporary files from app storage, you need to clear caches on your phone. Here is how to do that:

  • Open the “Settings” app.
  • Select General.
  • Scroll down and tap “iPhone Storage.”
  • Find Prosperity and tap on it.
  • To clear caches, tap OFFLOAD App.
  • By doing so, the app will be able to load properly.

Fix4# Restart Content & Privacy settings:

If you are still having trouble signing into your Prosperity account, restarting Content & Privacy settings by going to your iPhone’s Settings menu might fix it.

By doing so, you grant any personal content access to the necessary permissions for the application to function properly.

On iOS:

How to:

  • Open your Settings.
  • Select Screentime.
  • Tap “Content & Privacy Restrictions” options.
  • Slide the toggle to turn it off and on again.

Fix5# Try restarting location services:

Some apps, such as Prosperity Bank app, require your location so they can give you a variety of services and notify you of available options.

How to:

On iOS:

  • Open Settings.
  • Tap Privacy.
  • Select “Location Services.”
  • Check that if “Location Services” toggle is ON
  • Scroll down, find the Prosperity Bank app and tap it.
  • Now, select “Always” or “While Using the App.”

Fix6# Try disabling Content blocking Extensions & settings:

Content blocking extensions or settings are used for blocking ads and tracking, but they can also interfere with the functioning of other apps and websites.

Check to see if you have content blocking extensions/settings enabled on your phone, then disable it to see if that resolves your issue. To do so:

  • Open the Settings app.
  • Scroll down & choose Safari.
  • Tap General.
  • Then, tap Content Blockers.
  • Turn off any blockers that are listed as On or Enabled.
  • Go back to General settings and select Extensions.
  • You can switch it off by using the toggle to the right of each extension.

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Fix7# Factory Reset your phone:

In case none of the steps described here helped you with fixing your app, then it is time to take drastic measures. It looks like you are experiencing some problems due to settings or data stored on your device.

A factory reset would delete all personal data stored on your device, so this option should only be used as a last resort.

However, once done with this step there won’t be any future chances to retrieve lost information because all settings and memories will stay gone.

Make sure that everything you want to keep is backed up to iCloud before taking this measure! This way, you’ll have your photos and videos backed up and you can restore them any time you need. To proceed with the factory resetting process, follow the steps below:

  • Tap Settings.
  • Select General.
  • Tap Reset.
  • Tap “Erase all content and settings.”
  • The process may take a few minutes to complete. So, wait until your phone reboots. Then, try opening the Prosperity app again.

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Prosperity Bank app keeps crashing/freezing or showing a blank/white/ blank screen error?

It has probably become corrupted if the Prosperity Bank app is stuck on a blank, white, or black screen while it is running.

There are several potential causes for an app to become corrupt, but the operating system update is the most common culprit.

There are a few things you can try to fix this issue:

Fix1# Try closing the Prosperity and other background running apps;

The Prosperity app may get stuck on a white, black, or blank screen if it has been open for so long and you have not closed it.

There are times when an unreliable, corrupted app running in the background can interfere with the current one you’re using.

The simple approach for these kinds of issues is to close all apps at once and restart your phone.

How to:

On iOS:

  • Double-click the Home button at the bottom of your iPhone to access the list of Used apps.
  • Now, swipe your finger right to left or vice versa to find Prosperity.
  • After that, to close the app, slide up from the bottom of the phone’s screen to the top.
  • Close all other applications as well.

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Fix2# Make sure you are connected to a fast and stable internet connection:

Test other apps to see whether they function normally to rule out your internet connection as the issue.
If other apps are having the same issue, then something is wrong with your internet connection. Your device restarting might fix this issue.

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Fix3# Clear app caches:

More often, corrupted cache files stored within an app cause it to freeze or crash. The issue might potentially be resolved by deleting cache files.

  • Open Settings app.
  • Then select General.
  • Tap “iPhone Storage.”
  • Then select Prosperity Bank in storage.
  • Tap the OFFLOAD app button and then Confirm the action.

Fix4# Update OS;

If the problem still persists, we recommend upgrading your iOS to the latest version. Nine out of ten times, the apps tend to crash or stuck on a white black, or blank screen when your device is running on a corrupted OS. 

How to update your OS, follow these steps:

  1. Open the Settings.
  2. Then tap General.
  3. Select Software Update.
  4. Select Automatic Updates.
  5. Enable download iOS Updates.
  6. Then, toggle ON Install iOS Update.

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Fix5# Delete the app and install its updated version:

There is a possibility that the Prosperity Bank app has become corrupted which might happen due to various reasons.

This can be fixed by deleting the current version of the Prosperity app and installing the updated version.

  • To do this, go to the home screen of your device and long press the Prosperity app icon until it starts shaking.
  • Next, tap the X icon to delete app.
  • Once done, go to the App Store and search Prosperity app, and download it again.

Having problem installing or updating Prosperity?

There could be a number of reasons why you’re having problems installing or upgrading Prosperity.

Before downloading and using it, check sure your smartphone is running iOS 12.0 or later. If it is not, you must update OS on your device. If you fulfill this condition, do the following fixes:

Fix1# Check your internet connection:

You won’t be able to download or update Prosperity unless your internet connection is quick and reliable. Prior to moving on, make sure the Wi-Fi signal is good.

Fix2# Restart your device:

It’s possible that your device is acting oddly, and rebooting it should help solve any issues that are stopping Prosperity from being installed or upgraded. Before attempting the methods given, try rebooting.

Fix3# Uninstall apps in sequence:

Sometimes a problem can be fixed by just deleting other apps; this method is known as “fixing by uninstalling.” To discover the faulty app, start with games and other lesser-used apps.

Fix4# Make sure you have enough space available on your device: 

You cannot install Prosperity Bank app unless your device has at least 1GB of free space.

If there isn’t enough free space available after the initial requirements are satisfied, you won’t be able to install or upgrade Prosperity Bank app because the app needs roughly 1GB of space for itself.

Delete any unused apps, audio/video files, document files, and image files from your device’s storage to free up some space.

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How to fix Prosperity Banking online not working on Chrome or other browsers?

There are a few things you can try if Prosperity app is not working on Chrome or another browser; they are:

  • Firstly, check if the site is down using sites like Downdetector or Website Planet.
  • Restart your phone.
  • Make sure you are using a fast and stable internet connection.
  • Try connecting to another internet connection.
  • Clear history & browsing data.[On Chrome- Three-line icon at the top right corner> History>Clear browsing data>Clear Data.
  • Open in Incognito Mode. [On Chrome: Three-line icon>Open in Incognito Window.
  • Try on another browser or device.

Frequently Asked Questions:

Prosperity app not working on iPhone?

Try the following if Prosperity app is not working on iPhone;

  • Restart your phone.
  • Check the internet connection.
  • Cear app caches
  • Update App

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