Why is TD Bank not working in 2022? [17 Fixes]

Is TD Banking online not working? TD Bank customers are reporting issues when they try to access the web page of their bank’s website when they try to log in using Internet Explorer, Safari, Firefox, and Chrome. Similarly, some users are also encountering issues while accessing the TD Bank mobile app.

TD bank not working

In this post, we’ll look at how to fix this issue and get your TD Bank website and app back up and running as quickly as possible so that you can deposit checks, pay bills, transfer money between accounts, send money to friends, view account activity, and more on your smartphone or computer.

Why is TD Bank not working?

There could be a number of reasons why TD Bank isn’t working on your device, including the site being down or maintenance being performed.

It is also possible that you are trying to access your TD bank account from a different IP address than you usually do. This can happen if you have recently moved or are traveling. If so, then please try again from your usual location and internet connection. 

Another reason could be that there is an issue with your device at home or work, which means it may need updating or fixing.

Apart from that, firewalls or security software may prevent you from accessing the TD Bank website, and corrupted cache or cookie files stored on your browser (internet explorer, chrome, etc.) may also cause TD Bank functioning issues.

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How to fix TD Bank online not working?

Users may experience a variety of issues with the TD online banking services, such as loading errors, server errors, connection errors, screen freeze, a black screen, white screen, or blank screen issue, login error, or other account-related issues, among others. 

Whatever problem you’re having with TD’s online bank, the troubleshooting procedures mentioned below can help you in resolving any issue you’re having with its website or app.

Fix 1: Refresh your browser:

If you are experiencing issues with TD banking online, try refreshing the website page. Sometimes, a glitch can keep you from getting all your data as fast as you need it. Refreshing the page may resolve this issue.

Fix 2: Double-check your login information:

Make sure you’re logging in with the correct TD Bank account credentials. In a hurry, you can type in the wrong account login and password information, causing logging difficulties. So, before clicking the login button, double-check your login information.

If you have forgotten the password, reset it by following the below-given instructions:

  1. On the TD website welcome page, click where it says “Login” in the top left corner and select “US Banking.”
  2. Now click the Login button.
  3. On the next screen below the login field page, tap where it says “Forgot username and password.”
  4. Select from the list of options what you want to reset; for example, to reset your password, select “I have forgotten my password.”
  5. After that, you’ll be taken to the following screen, where you can create a new password.
  6. Enter your username and the last four digits of your SIN or TIN.
  7. After you click Continue, you will be given more instructions on how to reset your password. Follow those instructions, and you will be able to reset your password.

Fix 3: Restart your device!

If your TD Bank app isn’t functioning properly, try rebooting your device. This step is especially helpful if you see any error messages while using any website.

To reboot your device, simply hold down on your device’s power button and tap reboot when prompted. It might take a few minutes for your phone to reboot.

Open your browser and try loading the TD Bank website once your device has restarted to check whether it works!

Fix 4: Check the internet connection!

One of the first things you should do if you’re experiencing loading or opening problems with this banking site is to make sure your internet connection is up and running correctly on your device. The more stable your connection is, the less chance there is that a third-party service provider might be causing an issue. 

Here are a few troubleshooting steps that you can use to fix common internet connectivity issues:

  1. If you are using cellular data on your phone, toggle it on and off, and enable and disable airplane mode.
  2. If you are connected to a WiFi network, try turning it off and then back on. If it still does not work, try rebooting the modem or router and see if it works. 
  3. Make sure there are no obstacles between your router or modem and your device, as this could create internet connectivity issues.

As soon as you’ve confirmed that there’s no issue with your internet connection and that you’re still experiencing issues with TD bank service, move on to the next fix.

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Fix 5: Check if the site is down:

TD bank is down

If you’re getting nothing but error messages, checking the server outages should be your primary stop before digging deeper. The TD online baking website may be unavailable due to server failures or high traffic.

One of my favorite tools is DownDetector, or Website Planet. It’s a tool that will check and give you real-time reports of outages for a multitude of websites, including TD Bank. 

You will see a live, real-time map of websites that are currently experiencing an outage. 

If the TD bank is down, it might be just dealing with a minor hiccup, and you should try again in 5 minutes or later. 

Fix #6 Clear your browser’s caches:

Your web browser may occasionally crash or behave oddly due to faulty cache data saved, causing the bank’s website to stop working. Clearing your browser’s caches is a simple way to refresh your browser and fix errors to ensure it’s running properly.

Here is how to clear caches and cookies on a browser:

On Chrome:

  1. Select “History” from the three-dot menu in the top left corner. 
  2. Now click Clear Browsing Data, check the boxes next to the cookies and caches option, and then click Clear Data.

On Firefox:

  1. Firstly, click the menu button.
  2. Then choose Settings.
  3. Choose the Privacy & Security panel.
  4. Click the Clear Data button in the Cookies and Site Data section.
  5. Remove the checkmark in front of Cookies and Site Data.
  6. Now checkmark the cached web content and click the Clear button.

On Safari:

Start Safari > Select the menu bar in the upper left corner. Select “History” from the drop-down menu. At the bottom of the page, select “Clear History.” Choose a time frame for clearing caches and cookies. Finally, press the Clear History button.

Fix 7# Try using a different browser:

If that doesn’t work, try using another web browser (such as Google Chrome or Mozilla Firefox). It might just be a weird bug in your browser affecting the functionality of any active webpage that you can get around by using a different browser. 

The big four browser manufacturers—Microsoft Edge, Safari, Google, and Mozilla—are constantly waging a battle over who has control of your internet experience. Despite being just a small player in that fight, it’s good practice to keep up with what they’re doing. 

If one company’s browser begins slowing down or crashing frequently while running a particular bank site, you can try switching to a different one for a week or two and see if your experience improves. 

It’s conceivable that your device’s Firefox/Safari or “Chrome” is misbehaving due to outdated software. It’s also possible that a different browser will just perform better on your computer. So try one of them out and see which one works best for you!

How do I fix TD Bank mobile app issues?

Fix1# Restart your phone. 

If you’re having trouble logging into your TD account, try turning off your phone and then turning it back on again.

Fix2# Close the TD Mobile App:

Restart your phone’s TD mobile app. Close all other background-running apps on your phone as well; a malfunctioning background programme can create problems with any app.

Fix3# Check if the internet connection is stable:

Make sure that you are connected to a reliable internet connection that is free of problems. 

Fix4# Reset Network Settings:

If your TD app won’t load, try resetting your smartphone’s network settings. Because it’s more possible that you’ve set up improper network settings that are causing problems, you can reset network settings on your device to fix internet problems.

Here is how to reset network settings:

On iOS, go to Settings > General > Reset > Reset Network Settings

On Android: Open Settings > tap on the System > tap on the Reset option > tap on the Reset Network Settings option.

Fix5# Clear App Cache:

Clear the App Cache by navigating to your phone Settings, selecting the Storage or Apps option, and then hitting the clear cache data button by tapping TD app.

Fix6# Update your device’s OS:

Some iPhone and Android phone users say that updating their operating systems (iOS and Android) fixes issues with the TD bank app. To update your phone’s operating system, follow the below given steps:

On iOS: Go to your phone’s settings menu, then select General, followed by Software Update. 

If an update is available, you should be prompted by your phone’s operating system to download it. Do so. You may need to restart your phone for an update to take effect. If you haven’t yet updated your OS, it might be worth a try!

On Android:

Open the Settings app>Tap System>System update.

If an update is available, you will see an update. Follow any steps on the screen to update your device to the latest OS version.

Fix#7: Update the latest version of the App:

Update the TD Mobile app from Google Play or the App Store to get bug fixes and new features.

Fix#8 Factory reset your phone:

Some users have reported that resetting their phones fixed problems accessing their TD bank accounts. This clears up glitches on your device that are causing problems, such as incorrect settings or other software conflicts.

Factory resetting your device gives you a new experience with your device. Apps load faster after being factory reset, and even your battery life will last longer between charges.

Note: You’ll lose all of your apps and data if you don’t back up anything important beforehand, so make sure to back up before factory resetting your device.

Here is how to factory reset your iPhone:

1) Navigate to Settings > General > Reset and select Erase All Content and Settings.2)Confirm by tapping “Reset All Settings.” 3) Watch for a message indicating that all data has been erased.

4) To turn off your iPhone or iPad, hold down the Sleep/Wake button until you see Slide to Power Off, then slide it across to turn it off. Restart your device and open the TD Bank app again to see if it works.

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Fix9# Contact TD Bank Support:

While we hope that it never happens, TD Bank can have a problem now and then. If you are having trouble logging in, having issues with your account, or need help with any of their services, we recommend browsing their Help Center page, where you may ask questions about any topic.

You can also reach out to the bank’s customer care employees directly by dialing 800-457-2387. You can also email the bank at

You can also reach out to the bank’s Facebook or Twitter support pages for information about the company’s services and to discuss issues.

When looking for support from a financial institution such as TD, you must always go through official channels. Don’t risk having your identity stolen by going straight to a customer service representative via chat or social media because it could potentially put you at risk if they don’t work for TD or are affiliated with them.


We hope the solutions outlined above help you fix issues with the TD online banking website and app. If you have any questions or concerns, please leave a comment below. We will try to respond to all comments as soon as possible. 

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Frequently Asked Questions-

Q1. TD Mobile Bank App Deposit Not Working?

If the TD mobile bank app deposit is not working, it is because you have not signed on the back of your check. Make sure you always endorse your check before taking a picture to avoid going back and starting the process over again.

Q.2 Cant access to bank online?

Make a new user name and password for yourself. If you already have an account but are having difficulties logging in, you may be entering the wrong user name or password.

Q. 3 TD E- transfer not working today?

Make sure you are eligible for the service at this time.

Q. 4 TD bank not working with Cash app?

Open Cash App home screen> tap the profile icon>Choose linked Banks> Tap Link Bank>Follow the instructions.

Q. 5 Why is td bank gift card not working?

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